Shipping policy
Shipping Policy
At Rosa Rims, we partner with trusted third-party shipping companies to handle the delivery of your orders. We strive to ensure that your purchases arrive safely and on time.
1. Order Processing
- Orders are processed within 3-5 Days from the date of purchase.
- Once your order is processed, it will be handed off to our third-party shipping provider, who will deliver your package to the provided shipping address.
2. Shipping Rates and Delivery Times
-
Domestic Shipping (within USA):
- Standard shipping costs are calculated at checkout. Delivery typically takes 3-5 business days, depending on your location.
- Expedited shipping options are available at checkout for faster delivery.
-
International Shipping:
- We offer international shipping to WorldWide.
- Delivery times vary between 8-15 business days. Shipping costs will be calculated at checkout.
3. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. Please note that it may take up to 2 Days for tracking information to be updated in the system.
4. Shipping Address
Please ensure that the shipping address you provide is correct. We are not responsible for lost or delayed packages due to incorrect address information.
5. Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Certain items may not be eligible for international shipping, and this will be noted during checkout.
6. Lost or Damaged Shipments
If your package is lost or damaged in transit, please contact us directly at shipology@rosarims.com . Alternatively, you can reach out to us at info@rosarims.com for assistance.
7. Customs, Duties, and Taxes (For International Orders)
For international orders, customers are responsible for any customs duties, taxes, or import fees that may be imposed by the destination country. These fees are not included in the shipping cost and are the responsibility of the customer.
8. Contact Us
If you have any questions about shipping or need assistance, please contact us at: info@rosarims.com
- Rosa Rims
- 3-5 business days (Domestic Orders)
- 8-15 business days (International Orders)
- WorldWide
- shipology@rosarims.com
- info@rosarims.com